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How 77ll777 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely and process payments through bKash, Nagad and Rocket.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention periodsDirect contact for data requests
77ll777 How 77ll777 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Protecting your account data is a practical matter for us, not just a policy statement. Every section below reflects a real process we run — from how cookies work on your device to how long we keep transaction records linked to your bKash, Nagad or Rocket wallet activity.

Cookies and Session Data

We use session cookies to keep you logged in across pages and to remember your mobile device preference. You can clear cookies through your browser settings at any time without losing your account.

Account Security Practices

Login activity is monitored for unusual patterns. If we detect a new device or location accessing your account, we may prompt an OTP verification step before allowing full access.

Data Retention Periods

We keep account and transaction records for as long as your account is active and for a period after closure, as required by applicable financial record-keeping obligations. You can request details of the specific retention period that applies to your data.

Requesting Changes to Your Data

You have the right to request access to, correction of, or deletion of personal data we hold. Submit your request through live chat or the account help form and we will confirm the outcome in writing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team is the right starting point. You can reach us through live chat, email or the account help section on your mobile dashboard. We aim to acknowledge data-related requests and respond with a clear next step.

Live Chat Start a live chat session from your account dashboard on mobile or desktop. Describe your data concern and our team will confirm the request and next steps.
Email Support Send your data access or correction request by email. Include your registered account name and the wallet method you use — bKash, Nagad or Rocket — to help us locate your records quickly.
Account Help Section Log into your account on mobile, go to Account Help, and submit a privacy request directly from the form. This route creates a tracked ticket so you can follow the status.

Common Questions About Your Privacy on 77ll777

The questions below cover what Bangladesh-based account holders ask most often about their data, their wallet privacy and their rights under this policy.

We collect your name, email address, mobile number and the payment method you register — bKash, Nagad or Rocket. We also record your device type and session logs to secure your account.

No. We record only the transaction reference and wallet identifier returned by the payment network after a transfer completes. Your mobile banking PIN never passes through our system.

Yes. Submit a data access request through live chat or the Account Help form. We will verify your identity, then provide a summary of the personal data tied to your account.

We hold active account data while your account is open. After closure, records are retained for the period required by applicable financial obligations. Contact support for the specific period that applies to you.

We share data only with payment processors — such as the networks handling bKash, Nagad and Rocket transfers — strictly to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

Send a deletion request through live chat or the Account Help section on your mobile dashboard. We will confirm whether the data is eligible for deletion and complete the request within a reasonable timeframe.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.